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dose THE HAIR COMPANY will honour an exchange or credit if the following occurs:

  • Products deemed faulty by management
  • Product received is different to what was shown on our website
  • Incorrect goods supplied

Proof of purchase must be provided upon the return of goods and must be within 7 days of receiving.

This does not apply to purchases made and are simply a change of mind. Please choose carefully.

The following items are exempt from being returned due to health regulations: hair extensions, jewelry, hair accessories, brushes, make-up, nail polish, hair feathers, hair color, bleach & peroxides, fascinators and hats.

*Electrical tools hold a warranty with the company they are branded with. Please make sure you register your warranty with the information provided by them. All enquires will be directed to the product brand of which the item is from. dose THE HAIR COMPANY does not accept warranty agreements for electrical appliances.

Customer Service
Should you need to contact dose THE HAIR COMPANY about your order, please phone (08) 8298 8555 or email

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